31 August 2021
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| Cathay Pacific Airways (CPA) has announced that it is permanently closing it Manila and Cebu Ticketing Offices effective September 1, 2021 due to company restructuring program brought by Covid19 pandemic. The airline said all ticketing transactions and inquiries has been transferred to its Global Contact Centers based in Hong Kong, as most of its passengers book flights through its website www.cathaypacific.com, or through travel agents online. The official line forwarded was for it to offer safer and contactless experience for its customers. Affected employees were already given their walking papers, while the rest of the workers are contracted out. The airline clarified that it is still doing business in the country which it still did for 75 years. What was closed is the ticketing and not the business office. Cathay Pacific was founded in Manila in 1946. |
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