While CEB selects airRM as its RMS
20 March 2018
Flag carrier Philippine Airlines has switched to full Amadeus Altéa Suite from Sabre Systems to deliver an extensive transformation of the airline’s Passenger Service System that aims to streamline and improve all core passenger processes for PAL, including reservation, inventory, departure control, and flight management as it readies for integration with airline partner.
The Amadeus Altéa Suite is a next-generation airline IT system that, once implemented, will help PAL enhance customer experience by delivering more consistent and personalized customer service, develop new revenue streams, and improve operational efficiency.
Tangible benefits include faster and simpler check-in for travelers, the ability to re-accommodate disrupted passengers in a matter of seconds, improved on-time performance, and consistent, automatic application of customer preferences at every touch point.
Adopting Altéa will also support Philippine Airlines’ ambitions to join an airline alliance. More than two-thirds of Star Alliance airlines, three-quarters of oneworld airlines and half of Skyteam airlines use Altéa.
As a community platform for airlines, Altéa enables better integration between partner airlines, with real-time sharing of availability, fares, customer and booking information to deliver a harmonized customer experience across the alliance.
ANA implemented Amadeus’ Altéa Customer Management Solution in 2011.
The unified Amadeus solution simplifies and enables consistent decision making across several commercial planning divisions by bringing all the data to one place and in real-time.
Meanwhile, Cebu Pacific has selected airRM for its revenue management system, inventory control, and reporting tools to identify sales opportunities, maximize passenger revenues, closely control pricing, and analyze performance.
airRM enables airlines to make better and more profitable decisions. The solution is currently used by more than 90 of the most successful carriers in the world.
“Cebu Pacific is the largest and most successful airline of The Philippines. Experiencing rapid growth in the last decade Cebu Pacific now operates a fleet of over 75 Airbus aircraft”, said Andrew Millar, Vice President of Sales & Support.
Air Asia Bhd has been using airRM for its Revenue Management System since 2011 while Tiger Airways (now Scoot) started the system in 2014.