Flag carrier Philippine Airlines’ (PAL) has hired the services of Hong Kong-based Jardine Airport Services Limited (JASL) firm to train its staff at the Ninoy Aquino International Airport (NAIA) Terminal 2 and the Mactan-Cebu International Airport.
Top executives of Jardine Airport Services Limited, a Hong Kong-based service provider, flew to Manila over the weekend to assess the situation at the PAL hub, said Sky Logistics Philippines president Rory Jon Sepulveda.
SkyLogistics Philippines (SLP) is the local partner of Jardine Airport Services Limited (JASL). Jardine Airport Services provides ground handling and aircraft ramp handling services, such as loading and unloading of baggage, cargo, and mail at the Hong Kong international airport.
The company also provides passenger services, including check-in, meeting flights/boarding control, baggage services, ticketing and passenger information services, in town check-in services, wheelchairs, cross boundary ferry terminal, and crowd control device services; and operation services, including flight operations/centralized crew administration, flight control/centralized load control, tarmac co-ordination, and airline host DCS administration and application/cute services.
In addition, it provides cargo services, including import/export documentation, ULD control, tracing and claims, warehouse supervision, space control, and freighter loadsheet services; professional and support services, including business development and support, quality assurance and risk management, human resources, learning and development, finance, procurement, and information technology services; and facility management services.
"Jardine is expected to come up with proposals for Sky Logistics to improve NAIA and Mactan service based on Jardine’s experience in Hong Kong", Sepulveda noted.
SLP intends to provide much better services at the Ninoy Aquino International Airport Terminal 2 and the Mactan/Cebu International Airport.
Sepulveda said JASL Managing Director Enoch Lam and two of his key lieutenants toured PAL’s hub at the NAIA Centennial Terminal 2 with the SkyLogistics team.
“They observed ramp operations, cargo and passenger handling, and took note of how these can be improved based on their experience in Hong Kong,” Sepulveda added.
“Jardine Airport Services is one of the world’s best airport service providers. We’re honored that it has taken interest in our modest operations. We hope we could reach an agreement soon so that our customer, Philippine Airlines and its millions of passengers, can benefit from their expertise,” says Sepulveda.
Jardine Airport Services Limited is a joint venture between China National Aviation Co., Ltd. and Jardine, Matheson & Co., Limited.