Lance Apologizes

June 4, 2013
By Jojo Malig

Cebu Pacific president and chief executive officer Lance Gokongwei on Monday night apologized for the mishap at the Davao airport that has paralyzed the international gateway and caused thousands of passengers to get stranded.

In an interview by ABS-CBN, Gokongwei said the incident was "most unfortunate."

The Civil Aviation Authority of the Philippines (CAAP) has already ordered an investigation into the faulty landing of Cebu Pacific flight 5J-971, which veered off the runway as it landed at the F. Bangoy International Airport in Davao City Sunday night.

The incident prompted the closure of the runway, affecting not just flights of Cebu Pacific, but also Philippine Airlines, Zest Air, Air Philippines, Sea Air, and Silk Air.

CAAP gave Cebu Pacific until Tuesday morning to remove the aircraft.

Gokongwei said it's too early to speculate on the cause of the landing mishap.

He added that Cebu Pacific has preliminary reports on the incident from its pilots.

He said that upon touchdown of the aircraft on the Davao airport runway, "there was heavy downpour resulting in zero visibility."

Gokongwei said Cebu Pacific's airline crew workers did their best in the face of the mishap.

"I'd like to congratulate the professionalism of our crew on board with all passengers safe," he said.

"In this situation we may not have handled all issues perfectly, but we can learn from this experience," Gokongwei said.


  1. My friend was supposed to take a flight to Manila yesterday, but can only be accommodated on a flight tomorrow. They were not given any accommodations and food was only provided until yesterday.

  2. That's what people/passengers get for patronizing a low cost carrier: poor service, ill-trained crew and pure lies from the management team. 5J really sucks!

  3. This is called cattle class if you pay promo fare